Needing technical support?

Look no further than the DesignLINK team for expert technical design advice on the Cemintel range of products.

DesignLINK is a team of professionals, including builders, engineers and building designers, working to support the specification of Cemintel products in projects across Australia.

Contact the DesignLINK team
Email: designlink@csr.com.au

Phone 1800 621 117

With extensive knowledge of the building industry, DesignLINK partners with clients to workshop complex design issues, provide value engineering, rationalise system specifications and deliver better building performance, while maintaining buildability for both builders and contractors.

The DesignLINK team is based at the Technical Centre in Wetherill Park, New South Wales, adjacent to the manufacturing sites for Cemintel products. The facility includes NATA Accredited testing laboratories, together with a technical workshop.

What does DesignLINK offer?

The DesignLINK service is tailored to meet the demands of the building industry. From technical support for architects and designers, to installation guidance for builders and contractors, assistance is available via phone and email. DesignLINK can provide compliance support through the provision of complex test data, assistance with major projects, or even the supply of CAD files for increased productivity.

Phone and email support

All enquiries are handled professionally. Where possible, we’ll provide you with an immediate response, or otherwise we’ll escalate your enquiry to the most qualified team member.

Assistance with major projects

DesignLINK is available to support major projects, delivering performance and simplification, while ensuring compliance. This service is offered in conjunction with your local Account Manager to ensure you receive the very best local knowledge, combined with DesignLINK’s technical expertise.

System performance data

Fire and acoustic reports are available for a wide variety of systems. Whether you’re looking to prove performance, or better understand the options available and what differentiates them, the team's thorough understanding of performance requirements and results will have your query solved in no time.